The consumers of Apple phones have been recently reporting that some iPhones appear to be shutting off randomly when their batteries show they are almost 30% charged.
When the mobiles are again connected with the charger, the battery indicator fast leaps back to 30%. This serious issue has drawn attention from the annoyed users as well as Chinese customer protection groups.
As of now, Apple had noticed the problem; however, on December 2, it provided with a new statement with extra details. The organisation is still claiming that the issue is restricted to only a certain number of iPhone 6S devices which have particular serial numbers.
Apple noticed that a small number of iPhone 6S devices manufactured in September and October 2015 comprised of a battery element which was directly exposed to the controlled ambient air longer than it must have been before being gathered into the battery packs. As an outcome, these batteries unexpected degrade quicker than the normal batteries and lead to sudden shutdowns to happen. It’s crucial to know that this is not at all a security problem.
Even Apple goes on claiming that when an iPhone randomly shuts off, it’s a feature, not vulnerability. Even, the company want its consumers to know that an iPhone is basically made for shutting down automatically under some conditions like highly cold temperature. To a user of iPhone, some of these shutdown issues might appear really unexpected, but they are made to safeguard the electronics of the device from the low voltage.
However, finally, Apple still believes that the issue is totally hardware, and is not the iOS 10 vulnerability which has being reported recently by some users. Even the fix still remains the same. If you are an iPhone users, you are recommended to check whether the serial number of your iPhone is covered, and if it is covered, then directly take it to an authorised dealer like an Apple Store. Apple also wrote that they searched for any other factors which could lead an iPhone to shut down unexpectedly. After deep investigations, no new factors have been recognised.